FAQ



Frequently Asked Questions (FAQ)
Answers provided in good faith.

Where are your products made?

Fort Pagosa™ products are printed on demand through trusted production partners  once you place an order. This helps reduce waste and keeps things intentional.

How long does shipping take?

Most orders are produced within 2–5 business days, then shipped.

Typical delivery times:

  • U.S.: 5–10 business days after production

  • International: varies by location

Mountain time applies. Thank you for your patience.

Can I return or exchange my order?

Because our items are made to order, we generally do not accept returns or exchanges for size, color, or preference changes.

That said—if something arrives damaged, misprinted, or incorrect, we’ll make it right.

What if my item arrives damaged or wrong?

Please contact us within 7 days of delivery with:

  • Your order number

  • A photo of the issue

We’ll resolve it promptly and reasonably.

Do you offer refunds?

Refunds are issued for verified production errors or damage.
Refunds are not issued for:

  • Buyer’s remorse

  • Incorrect size selection

  • Minor color variation due to screen differences

Are these products meant to offend?

No. They’re meant to observe.
Interpretation is left to the reader.

Who runs Fort Pagosa™?

People who notice things.

What does Fort Pagosa™ give back to?

Five percent (5%) of profits support an affiliated nonprofit focused on accountability and legal assistance efforts in Archuleta County. Contributions are used to help individuals access guidance, resources, and support when navigating complex systems.